Frequently Asked
Questions
Questions
Peel Tech is a home and business tech support service company providing same-day services and remote support.
Currently we provide home and business tech support in greater Seattle & Bellevue in a 10-mile radius.
Absolutely. We will grow by neighborhood or geography. When we feel like we have neighborhoods covered with tech support, we’ll add more.
No. We are built around the added convenience of coming to you or working through our remote management software, and accessing your computer with your permission.
At this time, we are only able to replace/ upgrade hard drives.
We also have relationships with other local hardware repair shops and happy to refer you.
We pride ourselves on our ability to hire techs with personality as well as proficiency, and committed to being patient.
Each tech also undergoes a background check.
We try and onboard all our customers prior to the service call. Along with details of your issues, we ask for a credit card to be placed on file. Our technicians, also carry a chip reader and will take any major credit or debit card.
Upon mutual satisfaction of the service request completed and approved, Peel Tech will guarantee the work up to 24 hours. If issue(s) arise after the 24th hour, please contact us to initiate a new service request.