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Frequently Asked

Questions

Who is Peel Tech?

Peel Tech is a home/ consumer and small business tech support service company providing in-person services and remote support.

What markets do you service?

Currently, we provide home and business tech support in greater Seattle & Bellevue within a 10-mile radius. Exceptions are made, and a travel fee is added.

Do you have plans to grow into other territories or markets?

Absolutely. We will grow by neighborhood or geography. When we feel like we have neighborhoods covered with tech support, we’ll add more.

How does one get home tech support from Peel Tech?
Do you have a retail location?

No. We are built around the added convenience of coming to you or working through our remote management software and accessing your computer.

Do you work on hardware?

At this time, we can only replace/ upgrade hard drives.
We also have relationships with local hardware repair shops and are happy to refer you.

How are Peel techs chosen and are they background checked?

We pride ourselves on our ability to hire techs with personality and proficiency and are committed to being patient and understanding.
Each tech also undergoes a background check and is fully vaccinated.

How much does the service cost?
  • Home/ Consumer Tech Support: $120 an hour for the initial hour, then bill to the half-hour.
  • Small Business Tech Support: Influenced by multiple variables. Ranging from $120-$140
How will I be billed?

We try and onboard all our customers before the service call. Along with details of your issues, we ask for a credit card to be placed on file. Our technicians also carry a chip reader and will take any major credit or debit card.

Is your work guaranteed?

Upon mutual satisfaction of the service request completed and approved, Peel Tech will guarantee the work for up to 24 hours. If issue(s) arise after the 24th hour, please contact us to initiate a new service request.